Privacy Policy
Slipora(“we”, “us”, or “our”) respects your privacy and is committed to protecting personal information when you visit or make purchases from our lingerie and nightwear website. By using the Site, you agree to this Privacy Policy.
Information We Collect
- Personal details you provide when creating an account or placing an order, such as name, email address, phone number, and shipping or billing address.
- Payment information is handled via secure,PCI-compliant gateways (we do not store full card data on our servers).
- Content of your communications when contacting support (email, WhatsApp, phone) and any reviews or feedback you submit.
- Automatically collected data when you browse the Site: IP address, browser/device information, pages viewed, time spent, referrer details—gathered through cookies and similar technologies to enable functionality, remember preferences, and analyze performance Profile information from social login (e.g., Google, Facebook) if you choose to sign in that way, according to your settings.
- Aggregated or anonymized data from analytics or advertising partners to improve offerings and user experience.
How We Use Your Information
- To process and fulfill orders, arrange shipping, and share tracking details via phone number and email.
- To handle customer support requests, address issues such as exchanges under our policies, and improve service quality.
- To manage your account, remember preferences, and recommend products relevant to your interests.
- To send transactional messages (order confirmations, shipping updates, exchange status) without additional consent.
- To send promotional messages via email, SMS, or WhatsApp only if you have opted in, with easy opt-out available at any time.
- To analyze site usage and performance for improvements, detect and prevent fraud, and comply with legal obligations.
Sharing and Disclosure
- Shared with service providers only as needed to perform services on our behalf (payment processors, shipping partners, hosting providers, support or analytics tools), under confidentiality agreements.
- Shared in the context of a merger, acquisition, or sale of assets, with notification to you if personal data is transferred.
- Disclosed if required by law or valid legal request, with challenge to overly broad demands unless prohibited.
- Shared for other purposes only with your explicit consent.
Cookies and Tracking Technologies
- Essential cookies and similar technologies ensure core functionality (e.g., login sessions, shopping cart).
- Functional cookies remember preferences like language or display settings.
- Performance/analytics cookies help us understand site usage and improve performance.
- Advertising/targeting cookies used, with your consent, for personalized marketing or remarketing across third-party platforms.
- You can manage or withdraw consent for non-essential cookies via your browser settings or our cookie banner/tool; disabling some cookies may affect Site features.
Data Security and Retention
- Industry-standard security measures such as HTTPS/TLS encryption for data in transit, access controls, and secure server storage.
- Payment information transmitted only to trusted, PCI-compliant gateways.
- Retention of personal data only as long as necessary for order processing, legal/tax obligations, or support; afterward securely deleted or anonymized.
- In case of a data breach, we follow applicable legal requirements to notify affected individuals.
Children’s Privacy
Site intended for adults aged 18 and above
- If you believe we have collected information about someone under 18, contact us so we can delete it promptly.
Third-Party Links
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Site may contain links to external websites or services; we are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.
International Transfers
- Data may be stored or processed in locations where our servers or service providers operate.
- We implement appropriate safeguards (e.g., contractual measures) for cross-border transfers as required by law.
Changes to This Policy
- We may update this Privacy Policy to reflect changes in practices or legal requirements; the “Last updated” date will indicate revisions.
- For significant changes, we may notify you via email or prominent notice on the Site; continued use after updates implies acceptance.
Contact Us
Please allow us some time for our response.
